Privacy Policy

Last updated: May 13, 2026

Your Privacy Matters

We take your privacy seriously. This policy explains what data we collect, how we use it, and your rights regarding your personal information.

Information We Collect

We collect information you provide directly to us when you:

  • Create an account or business profile
  • Add staff members to your team
  • Set up services and pricing
  • Configure booking settings
  • Contact us for support

This may include your name, email address, business information, and payment details (processed securely by our payment provider - we never store full payment card numbers).

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our booking and waitlist services
  • Send appointment confirmations and reminders to your clients
  • Process waitlist notifications and slot recovery
  • Improve our services and develop new features
  • Communicate with you about your account and updates

Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption in transit (TLS/SSL) and at rest
  • Regular security assessments and monitoring
  • Access controls and authentication requirements
  • Secure data centers with industry-standard certifications
  • Regular backups and disaster recovery procedures

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Export your data
Opt out of marketing communications
Restrict processing of your data

Service Provider Status

Orbit ("Orbit LLC") acts as a "Service Provider" or "Data Processor" for its business customers. If you are an end-user (client) booking with a business through Orbit, that business is the "Data Controller" of your information. Orbit processes your data only on behalf of and under the instructions of that business.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any disputes arising under or relating to this Privacy Policy shall be resolved exclusively in the state or federal courts located in the State of Georgia, and you consent to the personal jurisdiction and venue of such courts.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact Orbit ("Orbit LLC"):

HelpOrbit@outlook.com
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